Returns and Refund Policy

Teevanaa – Because You Deserve Perfection.

At Teevanaa, we thoroughly inspect and pack each item with care to ensure a delightful unboxing experience. While we aim for perfection in every order, if you receive a damaged, defective, or incorrect item, we’re committed to resolving it swiftly.

What qualifies for a replacement or refund?

• Damaged or torn product
• Incorrect item sent
• Visible manufacturing defects

📹 Opening Video is Mandatory

To process any refund or replacement claim, a proper opening video is compulsory.

• The video must be unedited and show the package being opened from the sealed state
• Claims without an opening video will not be accepted

📩 How to raise a claim?

• Contact us within 48 hours of delivery via:

📧 support@teevanaa.com    📱 WhatsApp: +917600405449

Share the following:

• Order ID
• Opening video clearly showing the issue

What resolution will be offered?

• A replacement piece (subject to availability)
• Or a full refund via original payment method within 5–7 working days

All claims are reviewed fairly as per our internal quality guidelines.

Thank you for being a part of Teevanaa – Where Every Piece Carries a Story.